Assisted Living Accommodation


Social Housing


Penarth, Cardiff

Project Length:


Heated Systems Upgrade - Assisted Living Accommodation

Upgrade of communal services serving 25no. assisted living apartments

Our client, Newydd Housing, aimed to enhance the efficiency of the care home operations and gain greater control over the heating systems in individual flats.

Products/Services completed (list):

Pre start Surveys

Removal of existing services

LV Distribution

Fire alarm system

Tunstall warden call

Small Power

Containment Lighting

Mechanical Supplies & Controls wiring

Earthing & Bonding

Installation of temporary boiler plant

Installation of new plant room

Installation of new plant room BMS Panel & Controls

Installation of LST Radiators & Covers

Installation of TMV3 valves


Installation of temporary pipework

Installation of new pipework

Installation of new suspended ceilings

Fire stopping

Testing & Commissioning

Completion of complete O&Ms

Our approach


Our bid team successfully secured the opportunity by presenting unique innovations and value propositions.

Given the nature of the care home, meticulous planning was crucial, and clear communication with all tenants was a priority. Prior to the commencement of the project, extensive pre-start planning was conducted through internal discussions and consultations with our client and end-users. In our role as the principal contractor, we integrated CDM 2015 compliance into both our construction plans and quality management plans to ensure a comprehensive and well-managed approach.

Our approach


Due to the site's nature, all operatives were required to hold a valid DBS certificate. With experience on various high-security sites, we have an in-house security screener who vets every team member.

We maintained a weekly updated program of works to keep tenants informed about the project's progress. This was crucial for them to understand our location within the building and anticipate when access to their apartments would be necessary for new supply connections. Regular progress meetings were instrumental in communicating the project schedule and addressing any potential issues, ensuring a successful and smooth delivery of the project.

Our approach


To sustain services for the tenants, we first installed temporary plant, pipework, and lighting.

We then removed the existing ceilings, pipework, and lighting, followed by the replacement of the three boilers in the plant room.

With the pipework running through the corridors, the foremost challenge was the presence of elderly tenants in the building. To address this concern, we strategically placed signs and barriers to prevent tenants from accessing potentially hazardous areas. Ensuring the safety of the occupants, we consistently maintained clear emergency exit routes throughout the project.

Our approach


Following the successful completion of this project, our relationship with the client, Newydd Housing, has flourished. They have designated us as their preferred contractor for three upcoming upgrades.

Want to discuss your next project?

For enquiries related to projects similar to this one, please reach out to Daniel Williams, our Head of the Mechanical and Electrical Department, who will be happy to discuss your requirements. You can contact Daniel at